FAQ about uploading photos: 1) What formats can my pictures be in? For best results, upload a .JPG file that is about 450x450 pixels in size. However, you may also upload .BMP and .GIF files and the HEROLIST system will convert and re-size the file automatically. 2) My file is in BMP or GIF or TIF or EPS or PSD or some other format. What do I do? Most photo editing software will allow you to convert the file to a different format. Check the software that came with your scanner or digital camera, and you should find an option to save in JPG format. If not, you need to purchase an image editing suite at a local retailer, or download an image editing software package from a vendor. For some examples, search the CNET Download.com site at: "http://www.download.com". One example package that includes these features is Paint Shop Pro. Another is IrfanView 3.61. There are hundreds of others. 3) What is the limit to the size of the photo? Files uploaded should between about 400 to 500 pixels wide, and 400 to 500 pixels tall and saved at 72 dpi (dots per inch). 72 dpi is the default for most pictures, if you aren't sure what your file is, go ahead and try it. In addition, the file size must be 200K or less. HEROLIST will automatically resize your picture to be the proper size to display. 4) How do you find out the size of an image on your computer? Your scanner or digital camera should include image editing software. Open the photo in any image editing software such as Paint Shop Pro, and choose "Image Properties" or "Image Information". Look for information that specifies the height and width of the picture. 5) How can I determine the resolution of my image (in dots per inch)? Your scanner or digital camera should include image editing software. Open the photo in any image editing softwre such as Paint Shop Pro, and choose "Image Properties". Look for information that specifies the resolution of the picture. 6) How do I resize the image? Most image editing packages include a feature to resize an image. Look for an option called "Resize Image" on the menu bar, or check the manual that came with your image editing package. If you do not have an image editing package we recommend "Paint Shop Pro". 7) When I scan the picture on my scanner, what settings should I use? For optimum results, select 72dpi for the scan. 8) Should I zip the picture before I send it? No. HEROLIST.COM does not support files that have been compressed using ZIP or any other external compression protocol such as ARC or TAR. 9) What kind of computer can I use to upload? HEROLIST.COM upload routine has been tested on Windows, MacOS, and Linux versions. If your web browser doesn't support file uploads, upgrade to a recent version of Internet Explorer or Netscape. 10) How does the file upload routine work? First select the option to "Register a Hero", then fill in the text information. When you are ready to attach the photo, click the "Browse" button and navigate through the file structure until you find the photo. After you select the file, you will see the filename and path in the text box to the left of the "Browse" button. Then hit "Save". 11) What do I do if I have an image from a digital camera? Check the camera instructions to learn how to save as JPG and to correctly size the image. Or you can use an external image editing software package such as "Paint Shop Pro". 12) What do I do if I have an image from a scanner? Check the scanner instructions to learn how to save as JPG, and to size the image. Or you can use an external image editing software package such as "Paint Shop Pro". 13) What do I do if someone e-mailed me the image, and I don't have any image editing software? Check the site DOWNLOAD.COM for image editing packages. You need a package that allows image resizing, and that allows you to save as JPG. Or you can purchase an image editing suite at a local retailer. If you choose to download one, search the CNET Download.com site at: "http://www.download.com". One example package that includes all the needed features is "Paint Shop Pro". Another is IrfanView 3.61. There are hundreds of others. 14) How big should my picture be? Generally, a picture about 6-inches by 6-inches works best.